Company
Contact Support
Support is handled by the same people who build Veyro, so you are never routed through a tier-one script. Most tickets are answered within one business day, and urgent deliverability problems — anything stopping your follow-ups from reaching homeowners — are treated as priority.
Before you write, two checks solve a large share of tickets. If leads are not appearing, confirm the workspace key in your website snippet matches the one in Settings. If replies are drafting but not sending, confirm your sending domain is verified so the email provider will accept mail from your business address.
For everything else, use the form below. Include the workspace email address and, if the problem involves a specific homeowner enquiry, the lead's name and roughly when it arrived — that lets us trace the exact message and delivery record instead of guessing.
Submit a support ticket
Response times
Standard tickets: one business day. Billing and refund requests: two business days. Delivery outages affecting live follow-ups: same day, including weekends during storm season.